Spletna postaja - Creating successful digital stories

General Terms and Conditions

I. GENERAL

Article 1

Online solutions include the implementation of websites and other online solutions.

Online solutions are entirely the product of the company's own knowledge and development, Spletna postaja d.o.o. (hereinafter: "Performer"), who has all copyright and related rights on it.

Article 2

The selected online solutions are available to the Client within three working days after the completion of the establishment project and receipt of payment for implementation and lease. With the payment of the performance and lease, a contract is concluded between the Contractor and the Client, and both parties are bound by these conditions.

By paying the lease, the subscriber acquires the right to use online solutions and the graphic image for the duration of the lease payment. All data and information collected in the online solution system during the use of online solutions are the property of the client.

If the Subscriber does not pay for the renewal of the lease despite the expiration notices, the website is automatically deactivated after 30 days. If the website is not renewed within 3 months after deactivation, the Contractor is entitled to unilaterally terminate the contract and thereby delete the user's account and the Client's website together with all content and data, without obligation to the Client.


II. SUBSCRIBER'S RIGHTS

Article 3

Subscriber with a one-time payment or by extending the lease of online solutions, he acquires the following rights for the duration of the lease:

  • free phone/e-mail assistance upon payment of the annual lease to the extent specified in the applicable price list, offer or contract,
  • lease of selected online solutions (the subscriber acquires only the right to use, but not other copyrights),
  • hosting services for selected online solutions to the extent specified in the offer or contract.


III. PERSONAL DATA PROCESSING

Article 4

The contractor processes personal data in accordance with applicable legislation. The method of processing personal data and the rights of Subscribers in this regard are specified in the Privacy Policy of Spletne posta d.o.o., which is an integral part of these General Terms and Conditions for the use of online solutions and is accessible at this link.


IV. DURATION OF THE LEASE

Article 5

The client pays the lease for online solutions for the agreed period. The system informs the Subscriber about the expiration of the lease:

  • 15 days before the end of the lease,
  • 8 days before the end of the lease,
  • on the date of expiry of the lease and
  • 8 days after the end of the lease.

If the Subscriber does not extend the lease for the selected period even within 8 days after the expiration of the lease, the online solution, including the hosting package and e-mails, may stop working until the next payment is received. Payments are posted no later than two working days after receipt.


V. RESPONSIBILITY OF THE CONTRACTOR

Article 6

The contractor is not responsible for the content on the online solutions of the Subscribers, for their origin, copyright or for any consequences that would arise from the content on the online solutions of the Subscribers. In the event of a request from a state authority or other competent persons and legal holders of material copyrights, the Contractor will remove the content from the client's website, and in case of repeated violations, remove the client's user account, without refunding the lease.


VI. OBLIGATIONS OF THE CUSTOMER

Article 7

The subscriber must always take care of the security of his system and not add objectionable or harmful files to the server or send SPAM e-mail messages. In this case, the Contractor will remove the content from the Subscriber's website, and in case of repeated violations, remove the Subscriber's user account, without refunding the lease.

On the website Spletna-postaja.com, any use of data, images, texts and other data that are part of this website is prohibited. Any copying, distribution or other use of all the above-mentioned data without the prior knowledge and permission of the Contractor is prohibited.


VII. EXERCISE OF SERVER CAPACITIES, LIMITATION OF LIABILITY

Article 8

The contractor provides server capacities, i.e. hosting of online solutions as part of the online solutions rental package.

In the event that the server is unavailable for more than 24 hours and business damage has been caused to the Subscriber, the Contractor's liability for damages is limited to the paid annual lease of the Subscriber; otherwise, the Contractor is not responsible for the damage caused.


VIII. TERMINATION OF THE RELATIONSHIP

Article 9

The customer or the contractor can terminate the cooperation at any time without reason with a written notification and a notice period of 30 days.

In the event of termination of cooperation by the Contractor, the Contractor is obliged to return to the Client the proportional share of the paid lease until the end of the lease.

In case of termination of cooperation by the Client, the Contractor is not obliged to return to the Client the proportional share of the paid lease until the end of the lease. In case of termination of cooperation by the Client in the middle of the project, e.g. due to a change in activity, the Client is obliged to pay the Contractor the full amount of the installation according to the offer or contract.


IX. THE REST

Article 10

For online domain registration services, the Subscriber familiarizes himself with the general conditions at the following address: REGISTER.


Ljubljana, on 9 May 2018

Spletna postaja d.o.o
Director: Gaj Capuder



Support for Subscribers

The offer for leasing online solutions states how much support for Subscribers is included in the lease price. This depends on the selected solutions and is more precisely defined in the offer.

If you need help using your online solutions, write to us at podpora@spletna-postaja.com or call us at 064 262 050.


Working time

The working hours of Spletna postaja d.o.o. are from Monday to Friday between 8:00 a.m. and 4:00 p.m.

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